Myth Busting: Using the CG-CAHPS 12-Month Survey for Quality ImprovementA free Webcast from the CAHPS® User Network Date: October 8, 2013 Time: 1:00-2:00 pm ET Register at: http://event.on24.com/r.htm?e=683393&s=1&k=9265819D37A9689AEF8F071526633990 On October 8, the Agency for Healthcare Research and Quality's CAHPS User Network will host a free Webcast about using different versions of the CAHPS Clinician & Group Surveys (CG-CAHPS) for quality improvement. CG-CAHPS includes a Visit version, which asks patients about care at their most recent visit, as well as a 12-Month version, which asks about experiences with care over the past year. This Webcast addresses the misperception that only the Visit Survey can support quality improvement initiatives and offers examples of how health care organizations are using the 12-Month Survey for this purpose. During this 1-hour live event, you can learn:
Speakers
Background ReadingForces Driving Implementation of the CAHPS Clinician & Group Survey. Available at http://www.rwjf.org/en/research-publications/find-rwjf-research/2013/03/forces-driving-implementation-of-the-cahps--clinician---group-su.html. If you have any questions about the CAHPS surveys or related products, please contact the CAHPS User Network at:
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Monday 30 September 2013
Reminder: Register for CAHPS® Webcast on Improving Patient Experience
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